Xbox 360 broke my rockband disk?

Question

i was playing rockband with my friend and it was working fine...then i went and turned it on the next day and it said unplayable disk? i looked at the disk and it wasn't scratched alot but then i noticed a small crack in the inner ring of the game. i was wondering if i can get a replacement disk somehow or any compensation from microsoft since they did break my disk...

Answer 1

Yeah thats happened to me too, what happens is if you tilt it from the vertical to horizontal position the dvd drive actually scratches the disk. Its happened twice to me so i know thats it. Try using a cd repair kit, that worked for me but you have to do it alot since it makes a deep cut.

Answer 2

its cracked how did that happen did you drop the xbox while the disc was in there because ive never heard of an xbox that's broken a disc before it might have been something you did like when you closed the cd tray are you sure the disc was positioned properly in the center i dont know what you did but i hope you saved the receipt to return it