Yahoo, please transfer data when stocks change names?

Question

Yahoo,

I'm getting "No 3m chart available" for GENRD which changed from GENR, please transfer data when stocks change names so 3mo chart will work/be of use

Answer 1

Yes, I'm hating that too.  

Looks like your best bet is to report this directly to Yahoo!

Here's how to get to a page to report your problem directly to Yahoo!

In Yahoo!Finance, at the top right of the page, there's a help link. Click on that to get your here

http://help.yahoo.com/l/us/yahoo/finance...

Then click on one of the links on the left like quote basics. Here's that page:

http://help.yahoo.com/l/us/yahoo/finance...

Finally, at the bottom is the contact customer care button. Yes, it's convoluted, but that's one way to get there!

Oh, or just click here (if it works). (hard for me to test if it works since I clicked through to get there)

http://help.yahoo.com/l/us/yahoo/finance...

Once you get there and ask your question, they're pretty good at getting back to you, but you may have to ask/answer back and forth a couple of times.

Hope that helps!

Answer 2

No one here from Yahoo will see this -- they don't really come here. This is a PUBLIC ACCESS site and no one here can do what you want. Sorry!

Yahoo Customer Service:

866-562-7219 or 408-349-3300

Yahoo Personal Email: 866-492-4664

Yahoo Small Business: 866-562-7219

8am - 5pm M-F (Pacific Time)

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