Question:

Yahoo Group search is very poor?

by  |  earlier

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I wanted to send this as a comment to customer service or someone but, unsurprisingly (and dissapointingly), it's damned near impossible to figure out how to contact Yahoo directly about anything.

Anyway, I've noticed that the Search feature for searching within a group's message archive is very poor.

Even if I search for a single word that I *know* is in certain posts, the search results are either nil, or only a few posts (not all) containing that word.

I've seen this over and over again with different groups and it's *extremely* frustrating!

Some of my groups have years of archives, and there's only one way to find something - without searching message by message manually. And that's the Search feature.

So to find out that the Search feature is essentially broken or severely crippled, is very disappointing indeed. PLEASE look into this.

This reason alone will cause me to look into MSN or Google groups for my next email list.

~Anthony

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2 ANSWERS


  1. You can reach Yahoo Customer Support via the following:

    What’s the best way to contact customer support?

    http://help.yahoo.com/l/us/yahoo/groups/...

    http://help.yahoo.com/l/us/yahoo/groups/...

    Yahoo Help:

    http://help.yahoo.com/


  2. help form

    http://help.yahoo.com/l/us/yahoo/groups/...

    the search in many groups has been glitching for a few weeks. I'm sure Yahoo is aware of it (i've offered this form ALOT) send the form, it's al you can do

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