Yahoo just gave me two acounts on 360 and alll i want is my old one?

Question

I HAD A OLD ACCOUT AND THAT IS THE ONE I WANT, IT WAS UNDER [e-mail]

Answer 1

You activated two 360 spaces under two different Yahoo IDs. If you want to access the one under the old account, then ...

- LOG OUT of all Yahoo services

- Go to http://360.yahoo.com

- Click the teeny tiny "Sign-in" link on the upper left of the page. After signing in with your old Yahoo ID and password, the page refreshes and you should click on the teeny tiny "Yahoo 360 Home" link on the upper right of the page to get into the 360 space.

Otherwise, if your old Yahoo account no longer exists, then your 360 space for that account is no longer accessible. You can try to contact Yahoo about the situation if you like, particularly if your old account has not been deleted:

- Click the button at the bottom of this page: http://help.yahoo.com/l/us/yahoo/edit/re... , and ask them why the 360 part of your Yahoo account is inaccessible, then wait for their response. Although, this is customer service, so you may need to contact them a few times to get a response.  When dealing with customer service, sometimes it's necessary to be persistent.

- You can also call 1-866-562-7219, 1-408-349-1572, 1-408-349-3300 Hours: 8a-5p M-F (Pacific)