Question:

Yahoo keeps telling me I cannot get into my own files--whats wrong?

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my briefcase account is treating me like I am not the owner of the account. Please fix this right away. I need these files.

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  1. .

    Hello Barbara

    Briefcase is no longer available on My Yahoo!  To view your files go to the Briefcase homepage at http://briefcase.yahoo.com/

    Source:

    My Yahoo! Update http://help.yahoo.com/l/us/yahoo/my/my/n...

    Best wishes,

    pup

    .


  2. You may possibly have a corrupt cache file -- it makes all KINDS of things go wonky. Try this: clear your history, temporary files (these will take a while!) & cookies, restart the computer and retry. Here is the HELP link for how to do this in different browsers: http://help.yahoo.com/l/us/yahoo/mail/ya...

    Yahoo Customer Service Info:

    866-562-7219 or 408-349-3300

    Yahoo Personal Email: 866-492-4664 (small fee)

    Yahoo Small Business: 866-562-7219

    8am - 5pm M-F (Pacific Time)

    cc-advoc@yahoo-inc.com or

    mail@cc.yahoo-inc.com
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