Yahoo photographs will not load on 360

Question

why will my photographs not save on yahoo 360, I try to upload but all I get is a blank square with a cross, and yes they are jpg

Answer 1

It hasn't been specified where on your 360 space that you're trying to load these photos, but I'm going to guess that it's your personal profile pic module.

Some people can only upload 1 or 2 pics, so consider yourself fortunate. You may still find people with 4 pics in the module though.

Make sure that the image that you are using is a JPEG formatted photo (with .jpg, .jpeg, .jpe extension) under 5MB in file size that's saved to your hard drive.

If you happen to have a red x in a spot, you can delete a remaining picture to possible get rid of that empty placeholder. But really, I recommend that you leave the module completely alone because it can cause other serious problems on your page like it making your Top Page very long - which may or may not be fixable. You can also lose more spots. There is really nothing that can be done about this issue and if you try to mess with it, you are taking the risk of having worse things happen. This has been a buggy module for a long time.

Also, please note the 360 community guidelines (http://help.yahoo.com/l/us/yahoo/360/gui... ) regarding mature content. The personal profile area is a public area, which can't be changed from that status. Adult images must be placed ONLY in the blog under mature content controls. If you have been reported for adult images in that module or in the 360 background, then Yahoo could have removed those images. This inadvertently could have resulted in those spots being lost as well.

The Y!360 team is no longer fixing glitches, so there is no point in contacting them. They are preparing to move the service to a new platform in the 2nd half of 2008, which you can read about here: http://blog.360.yahoo.com/product_360 .

Answer 2

Try to make your photos smaller.