Yamaha Usb Midi driver connection to Yamaha...

Question

Attempting to download midi files via Music Downloader and when "connection check" is done report comes up as failed connection yet Yamaha Usb Midi Driver is shown in driver list as connected and functioning properly. Have also checked driver status via "control panel-hardware-device manager-properties" and it comes up as Driver installed but not functioning properly. Also check boxes are there but no text and settings button does not work. What is needed to fix this??