''error loading operating system'' on Nec Versa...

Question

I am trying to fix a friends laptop that froze while downloading Windows One Care.When they rebooted they got a black screen with ''error loading operating system''. They tried to use the recovery console but get an error that there is not enough memory to run it. They then tried to reinstall Windows XP but now get another error that ''setup is out of memory and cannot continue''. Can you help me? Please say yes.