"Portfolio Key Not Found" Error?

Question

Hello,

When I try to use the new version of the stock portfolios, I always get a "Portfolio Key Not Found" error, no matter what.

Does anybody know how to report this (or any) bug to Yahoo? They certainly don't make it easy....

Answer 1

No, they don't make it easy at all!

Here's how to get to a page to report your problem directly to Yahoo!

At the top right of the page, there's a help link. Click on that to get your here

http://help.yahoo.com/l/us/yahoo/finance...

Then click on one of the links on the left like quote basics. Here's that page:

http://help.yahoo.com/l/us/yahoo/finance...

Finally, at the bottom is the contact customer care button. Yes, it's convoluted, but that's one way to get there!

Oh, or just click here (if it works). (hard for me to test if it works since I clicked through to get there)

http://help.yahoo.com/l/us/yahoo/finance...

Once you get there and ask your question, they're pretty good at getting back to you, but you may have to ask/answer back and forth a couple of times.

Hope that helps!