Question:

"unexpected error while trying to log in" - how to fix?

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I get this error when I try to log in the first time to Yahoo Music. I was a subscriber but let the subscription lapse for a few months but now I want to start up again. I paid the money but it doesn't allow me to log in and play subscriber songs.

Thanks for your help in solving this problem!

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3 ANSWERS


  1. I've heard music is having some problems tonight, give them a few hours, see if the problem persists in the morning..


  2. I am having trouble logging in too. The error message I'm getting is "An unexpected error occurred while trying to log in. Please try again." Tried rebooting. Tried uninstalling and reinstalling. Tried changing firewall. Tried different user name and password. Nothing worked. I had a friend try to log in with my account and he got in, so it's not a system-wide problem, I guess.

    I'm running Yahoo Music Jukebox 2.2.1.035 in Vista on a Sony Vaio VGN-FE660G laptop. I'm in Carrollton, TX (just north of Dallas) using Verizon FiOS internet.

  3. I am also having the same problem trying to log in. I was logged in at about 7:30pm PST and it just booted me and I haven't been able to login since.

    Very frustrating since I'm going to be leaving on a trip tomorrow and I want to fill my player with tunes!

    Grrr. Just bad timing Yahoo!

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